Aware when use “After new mail has arrived” triggered agents on Domino servers
In order for “After new mail has arrived” triggered agents to run on Notes/Domino Servers, the following must be true:
1. The signer of the agent (the last person to save or enable the agent) must have their mail file located on the same server as where the agent will run. The server determines this by taking the name of the last person to save the agent, performing a person lookup into the Domino Directory and retrieving the Mail Server from that user’s Person document. If the Mail Server in the Person document is different than the current server, the agent will not run. If the person is not found in the directory, the agent will not run. This person lookup is performed every time the agent loads to run. Remember, if the User ID is hierarchical, the user name in the Person document must also be hierarchical. This is stored in the field “FullName” in the Person document.
2. Historical Detail: In Notes R4, if the agent is a Formula agent (as opposed to a Simple Action or Script agent), then there is an additional requirement that the agent be saved as a R4 type agent, rather than an R3/R4 Compatible agent (which is the default). An agent will save as a R4 agent when a feature that is exclusive to R4 is used within the agent.
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