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Using the Lotus Notes Client with Gmail

Step 1

In Gmail, under Settings, “Forwarding and POP/IMAP” select to Enable POP — either for all your mail or everything starting today. “All Mail” appears to have a rolling date and, once you’re set up, it only sees mail newer than 7 days ago that hasn’t already been downloaded. I set up the account on Monday, created some mail, re-installed the Notes client several times over the next few days, and by Friday I wasn’t getting all the messages from the Gmail Inbox. Two weeks later, after several more re-installs, nothing came down.

I needed to reconfigure Gmail to “enable POP for all mail, including mail that’s already been downloaded”.

Step 2
Configure your Notes client. Note that Notes is on neither the supported nor unsupported list of Gmail clients. So don’t expect a lot of sympathy or support. Different versions of Notes will have slightly different options. As I said earlier, I used the Notes 8 client.

Not all of the configuration can be done through the prompts during setup. Much of it has to be done from File->Locations->Manage Locations after you open the client. The important items are under Accounts and Locations.

Your client will probably chose the Location of Online or Home during setup. Edit whichever Location it chooses and put in your Gmail account name, the gmail.com Internet name, and whether the mail is going directly to the Internet or through a Domino server.

Since my mail wasn’t going through Domino, I left all the lines on the Servers tab blank. On the Mail tab, I set the file location to Local, though it doesn’t seem to make a difference, and made sure to select “Send outgoing mail Directly to Internet”.

Getting them to talk
Gmail requires SSL for both POP and SMTP. During client setup, you have an option of selecting SSL for incoming (POP) but not for outgoing (SMTP) mail. SMTP has to be configured after Notes is installed.

The client won’t negotiate a connection successfully, reliably. While it negotiated an SMTP connection for me once it refused to negotiate for POP. I found the protocol “V3.0 with V2.0 handshake” works for both SMTP and POP, as shown in Figure A.

FIGURE A


Make sure you set the SSL protocol version correctly.

The other odd quirk is that sometimes some messages appear as white text on a white ground or black text on a black ground. While disconcerting, the fix is simple: go into File->Preferences->Basic Notes Client Configuration and put a check mark next to “Disable embedded browser for MIME mail”. You don’t have to close the client, just save the change and re-open the message.

Downsides? The Gmail calendar entries don’t download into Notes though you can send them to your cell phone. Otherwise? I object to Notes changing the time stamp on all my messages. If there’s a way to prevent this, I haven’t found it. Right now I have to check the internal time stamp on a message to see when it arrived at the server. I wonder if IMAP would solve that?

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  1. Matej
    March 25th, 2010 at 14:25 | #1

    Time stamp:
    go to Domino Designer, open your database and change the ‘Date’ column formula in Folders > $Inbox from:
    @If(DeliveredDate != “”; DeliveredDate; PostedDate != “”; PostedDate; @Created)
    to
    @If( PostedDate != “”; PostedDate; DeliveredDate != “”; DeliveredDate; @Created)

    It works for me

  2. Lotus Notes Tutorial Admin
    April 2nd, 2010 at 13:48 | #2

    Thanks.

  3. Bambang TS
    November 4th, 2010 at 15:15 | #3

    I am nokia E71 user, and i has tried setting lotus notes traveler on my phone but still problem
    How to setup Gmail on lotus notes traveler?

  4. Rohit Arora
    November 15th, 2010 at 21:46 | #4

    Please guide me to configure gmail with ibm lotus in nokia e63

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